Our Terms and Conditions



1. Deposit

A minimum deposit of at least 50% of the full amount (plus a bank commission fee if paying by *credit card* or bank transfer) is required to confirm your reservations. Full and final payment of the tour price must be made at least one month before departure of the tour.

2. Cancellation or Alteration of Tour Date by Customer: Cancellation Fees

More than 45 days before the tour Departure: No Cancellation charge: 100% Money back
Between 30 days and 45 days before the tour Departure: 5% of Full Fee
Between 10 days and 30 days before the tour Departure: 25% of Full Fee
Between 10 days and 5 days before the tour Departure: 50% of Full Fee
Between 5 days and 2 days before the tour Departure: 75% of Full Fee
Less than 2 days before the tour Departure: 100% of Full Fee

There will be NO REFUND given for any unused or missed ground arrangements, sightseeing, meals or hotel accommodations. For NO-SHOWS, there will be NO REFUND.


3. Responsibility and Disclaimer

Vktour acts only in the capacity of agent for its travelers in making arrangements for transportation, hotels, and other services that are incidental to the travel that is being purchased. As agent for the travelers, Vktour makes the following disclaimers:
  • Vktour does not assume any liability whatsoever for any injury, damage, death loss, accident or delay due to any act by any carrier, hotel, restaurant, company or person rendering any of the services included in the tour.
  • Vktour does not assume any liability for any injury, damage, death, loss, accident or delay caused by strikes, civil disturbances, hostilities, acts of war, or other force majeure.
  • Vktour accepts no responsibility for any damage or delay due to machinery breakdown, quarantine, weather, or causes beyond its control.
  • Vktour accepts no responsibility for any omission, delay, re-touring, additional expenses, or other events resulting from improper health certificates, or necessary documents to enter or depart a country, or acts of any government authority.
  • Vktour reserves the right to decline to accept or to retain any person as a member of the tour.
  • Vktour will not take responsibility for any loss due to group dynamics, weather, governmental or police action, enjoyment, traffic jam or other conditions dictate. If Vktour cancel a tour as a result of any of these reasons, a refund will be made to the customer for all services that are not delivered.
  • All of Vktour tours and services do not include any type of insurance. We highly recommend you to have your own travel insurance before taking any of our tours.
Furthermore:
  • Vktour is not responsible for any accident, injuries, loss and damage of personal belongings;
  • In the unlikely event that a client causes damage to Vktour property or gear (such as kayaking and biking gear), Vktour will share the replacement and/or repair cost with the responsible party at a rate of 50% each.